Upload your original design. We’ll prepare the cutline and hanging hole for free.
PSD · PNG · AI · PDF · CDR
Your proof comes first
We email your proofWithin 48 hoursafter you place your order
You review & confirmWithin 48 hoursof the proof email being sent
Production starts when you approve your proof, or automatically after 48 hours if it remains unconfirmed. Please request changes before production begins.
File format & quality
We prefer PSD, PNG, AI, PDF or CDR. Original vector files are recommended when available.
For raster artwork, prepare 300 DPI at the final print size and at least 1,000 pixels on the longest side. Use the original high-resolution file; enlarging a blurry image won’t restore detail.
Color & transparency
CMYK artwork is recommended for more predictable print colors. RGB files can be converted for printing, but bright or neon colors may shift. Your screen and the finished print may look slightly different.
A full white base is used by default. For transparent or semi-transparent areas, provide a separate, clearly named White layer and explain the intended effect in your order notes.
Size, borders & cutlines
The default clear border is 2.5 mm. Your selected size is measured along the longest side of the finished piece, including the border and hanging-hole area.
For borderless charms or a different hole position, leave a note before production. Our team will show the placement in your proof.
Front & back designs
For different front and back artwork, choose Double Sided Different Design. Supply separate files or clearly named Front and Back layers.
If your artwork includes text, provide a separate back design so the text reads correctly instead of appearing mirrored.
Multiple files & special requests
List each filename and its quantity in your order notes. The quantities should add up to the quantity you’re purchasing.
Example: cat.png × 10; rabbit.png × 5
Different products, techniques or accessories should be uploaded and added to your cart separately. Include any border, hole-position or transparency requests with the matching filename.
Before confirming your proof, check the artwork, spelling, size, front/back design and special requests. Check your spam folder if you haven’t received the email.
Need a hand with your file? Email our team